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California Teleconnect Fund Program

The California Teleconnect Fund (CTF) provides qualified organizations a 50% discount on Internet access and select Digital Transmission services, as well as a 25% discount on voice services offered by Pacific Lightwave in California. The application of actual discounts may vary for CTF participants who are eligible for federal E-rate discounts or who receive federal rural healthcare discounts.


Find out if you qualify for discounted phone or internet service through the California Teleconnect Fund

Filing instructions for the California Teleconnect Fund Discounts can be found at www.cpuc.ca.gov/ctf.

Complete the application (pdf download) available from the California Public Utility Commission and send to:

CPUC, Telecommunications Division
Attention: California Teleconnect Fund
505 Van Ness Avenue, #3-E1
San Francisco, CA 94102

Qualified organizations may receive applicable discounts on the Pacific Lightwave services listed below.

Paclw, Paclw Advanced, Paclw Ultimate, Paclw Fiber, Paclw 5G LTE Basic, Paclw 5G LTE Advanced

Pacific Essentials, Pacific, Pacific Advanced, Pacific Fiber, Pacific Fiber Basic, Pacific 5G LTE Basic, Pacific 5G LTE Advanced

Pacific Dedicated, Transport

*Service descriptions may include elements that are ineligible for CTF discounts. Discounts on such elements will not be provided, per program rules.

Eligibility Criteria

CTF customers must qualify under one of the following categories:

Public or Nonprofit Schools: Public schools, nonprofit schools, and schools run by a religious order that are incorporated as a nonprofit Public Benefit Corporation or as a nonprofit Religious Corporation providing elementary or secondary education (grades K-12). Qualified schools may not have endowments of more than $50 million.

Libraries: Libraries that are eligible for participation in state-based funding under the Library Services and Technology Act (“LSTA”). Eligibility for libraries is defined in Act 20 USCA Sec. 9122 (2 and 3), but need not be certified under LSTA for purposes of CTF.

Municipal, County Government or Hospital District Owned and Operated Hospital and Health Clinic: All hospitals and health clinics owned and operated by county, municipal government or hospital districts.

Community Based Organizations (CBOs): Tax-exempt organizations offering health care, job training, job placement, educational instruction, or a non-profit CBO operating a community technology center engaged in diffusing technology into a local community, and training a local community that has limited or no access to the Internet and other technologies shall qualify for the discount rate for CBOs or a non profit CBO providing 2-1-1 information and referral services. A “tax-exempt organization” shall refer to an organization described in Section 501 (c)(3) or 501 (d) of the Internal Revenue Code, Title 26 of the United States Code. CBOs must apply and obtain approval for each location. Certain certification rules apply to CBOs. Please refer to the CPUC web site for more information.

California Community Colleges: California community colleges and/or districts.

These discounted services may not be resold to or shared with, any other non-qualifying organization or person.

If you are currently a qualified organization receiving CTF discounts and wish to add these discounts to new Pacific Lightwave services, it is your responsibility to inform a Pacific Lightwave Customer Service representative that you are a qualifying applicant and would like the CTF Discount(s) applied to the new service(s).

For more information, please visit the California Public Utilities Commission CTF website.