(760) 834-0230 sales@paclw.com

Privacy Policy

At Pacific Lightwave, Inc. (www.paclw.com), we are committed to protecting the privacy and security of our users’ personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us through our website.

Information We Collect:

When you visit our website and fill out the form to check if our internet service is available in your area, we collect the following personal information:

  • Name
  • Email address
  • Phone number
  • Physical address
  • Mailing address confirmation
  • Business or residential address confirmation
  • How you heard about Pacific Lightwave

How We Use Your Information:

The personal information we collect is used for the following purposes:

  1. To determine if our internet service is available in your area.
  2. To contact you via email, phone, and/or SMS to discuss our services, installation, and answer any questions you may have.
  3. To initiate the signup process for Pacific Lightwave services, upon your request.

We do not share or sell your personal information to third parties for marketing purposes. Your information is strictly used by Pacific Lightwave, Inc. to provide you with the services you have requested.

Opting Out:

If you no longer wish to be contacted by Pacific Lightwave, Inc., you may opt-out by sending an email to privacy@paclw.com or by following the unsubscribe instructions provided in our communications.

Data Security:

We take reasonable measures to protect your personal information from unauthorized access, alteration, or destruction. However, no data transmission over the internet or electronic storage method is 100% secure, and we cannot guarantee absolute security.

Changes to This Privacy Policy:

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised version will be effective as of the date it is posted.

Contact Us:

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Pacific Lightwave, Inc.
Attn: Privacy Department
PO Box 10748
Palm Desert, CA 92255

Email: privacy@paclw.com

By using our website and submitting your personal information, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.

Last updated: March 12, 2024